Tenant Relation Supervisor (Apartment)

Placement Location: DISTRICT 8 - SCBD Jakarta Selatan

Qualifications:

· Diploma or preferred Bachelor's degree in Hotel and Hospitality Management.

· Minimum of 2 years of experience in a similar role within the Property Industry, with Strata Title Experience.

· Fluency in English is required; proficiency in additional languages is a plus.

· Excellent communication and interpersonal skills to interact effectively with tenants and team members.

· Strong leadership skills with the ability to manage and inspire a team.

· Collaborative mindset and ability to work effectively within a team.

· Proficient negotiation skills for various tenant-related situations.

· Dedication to maintaining high levels of tenant satisfaction through exceptional service.

· Understanding of financial aspects related to property management and occupancy rates.

Responsibilities:

· Utilize strong leadership skills to guide the team and align tenant relations initiatives with the property's goals.

· Work collaboratively with other departments to maintain financial performance targets, monitoring occupancy rates, lease renewals, and rental collections.

· Display excellent negotiation skills in lease agreements, conflict resolution, and tenant inquiries.

· Uphold a service-oriented approach, ensuring that the property's services and facilities meet or exceed tenant expectations.

· Leverage hospitality skills to create a welcoming environment and enhance the overall tenant experience.