Tenant Relation Supervisor (Apartment)
Placement Location: DISTRICT 8 - SCBD Jakarta Selatan
Qualifications:
· Diploma or preferred Bachelor's degree in Hotel and Hospitality Management.
· Minimum of 2 years of experience in a similar role within the Property Industry, with Strata Title Experience.
· Fluency in English is required; proficiency in additional languages is a plus.
· Excellent communication and interpersonal skills to interact effectively with tenants and team members.
· Strong leadership skills with the ability to manage and inspire a team.
· Collaborative mindset and ability to work effectively within a team.
· Proficient negotiation skills for various tenant-related situations.
· Dedication to maintaining high levels of tenant satisfaction through exceptional service.
· Understanding of financial aspects related to property management and occupancy rates.
Responsibilities:
· Utilize strong leadership skills to guide the team and align tenant relations initiatives with the property's goals.
· Work collaboratively with other departments to maintain financial performance targets, monitoring occupancy rates, lease renewals, and rental collections.
· Display excellent negotiation skills in lease agreements, conflict resolution, and tenant inquiries.
· Uphold a service-oriented approach, ensuring that the property's services and facilities meet or exceed tenant expectations.
· Leverage hospitality skills to create a welcoming environment and enhance the overall tenant experience.